wrong layout
I'm on the trial version right now and I selected the wrong design when I set it up. How do I change to the layout I intended to choose?
I'm on the trial version right now and I selected the wrong design when I set it up. How do I change to the layout I intended to choose?
2 Posted by Matt McCloskey on 06 Jan, 2012 09:23 PM
Hi Amy! I can take care of that for you. Which layout do you want to switch to?
--
Matt Mccloskey
From my iPhone.
3 Posted by joshuaallen.com on 08 Feb, 2012 04:36 PM
same question
would love to know how to change my templet to try another one
Support Staff 4 Posted by matt on 08 Feb, 2012 04:38 PM
Hey Joshua, just tell me what template you want to switch to and I'll move you over!
5 Posted by joshuaallen.com on 08 Feb, 2012 04:46 PM
Hi Matt
thanks for getting back to me.
how can I see what my options are again?
Josh
Support Staff 6 Posted by matt on 08 Feb, 2012 05:07 PM
Check out the list here: http://whiteloupe.com/#/Sites. Send your switch request to me at ***@whiteloupe.com.
7 Posted by joshuaallen.com on 09 Feb, 2012 08:33 AM
thanks Matt
can you switch my templet to "inline" for me?
I want to look at the both of them, I'm using "standard" now
and see which one I want to go with.
Question about "standard": once in the portfolio page is there anyway to get the thumbnails
to be more centered on the screen instead of all the way at the top of the frame? maybe lined up with
the portfolio names under the logo....
Just wondering. I like standard but that just seems off to me.
Thanks for your help.
Josh
8 Posted by joshuaallen.com on 09 Feb, 2012 11:26 AM
Can anyone help me switch from "standard" to "inline"?
Support Staff 9 Posted by matt on 09 Feb, 2012 04:26 PM
Hey Josh,
Sorry I couldn't get back to you sooner. Looks like we're in drastically different time zones!
I just switched you to the Inline template! A couple notes. Inline works best when your albums are set to the Slide transition, so I changed those as well. It also has a different default image size setting with a max height of 600. That can be changed though if you'd like.
As for the Standard template thumbnail position, yes that can be changed! It think because you had a lot of white space in your logo it made it to where nothing was really lining up. If you end up switching back I can help you get it lined up properly!
10 Posted by joshuaallen.com on 09 Feb, 2012 04:34 PM
thanks so much, I'll have a look!
yes, in Paris right now. I'm working when everyone is sleeping and sleeping when everyone is working haha.
thanks again.
Josh